Terms of Sale

Shipments from US Warehouse


  • Minimum order size is $200.00
  • Payment Terms: Net 30 with approved credit.
  • Late payment may be assessed an additional fee. In addition, FFA and other discounts will be lost.
  • Substitutions: We may substitute similar product with a new SKU number or with the same UPC code as ordered.
  • Backorders will be shipped as product becomes available. Customers may specify “ship complete” or “no backorders”.
  • Cancel date: Orders without a cancel date will be shipped as product is available.
  • If customer account is past due, open orders will not be shipped.
  • Product is not accepted for return without written approval.


  • FOB: Joliet, IL
  • Customer may provide their own Fedex or UPS account number.

Carton Markings

Our cartons are all marked with the following information:

  1. Neat-Oh! SKU
  2. SKU First letter “M” designates an assortment carton – mixed SKUs
  3. SKU First letter “A” typically designates a single SKU carton
  4. Product Description
  5. Bar Code
  6. Carton Dimensions
  7. Quantity inside carton
  8. Carton net weight and gross weight
  9. Product country of manufacture

A copy of our standard packing list, bill of lading and invoice is available for review upon request.

Rev. 1.2 12/28/2016

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